Wavelength Testimonial
Wavelength International, established in 1999, is a leading Australian recruitment firm focused on connecting doctors and healthcare executives with organizations across the health sector. With the 2019 acquisition of executive search firm CCentric, Wavelength now operates two complementary verticals: medical recruitment and executive search—each supporting the broader healthcare industry.
“Entering our 26th year, we’re focused on growth, innovation, and continuing to deliver value to Australia’s health market. Implementing TargetRecruit supports scaling and significant innovation while maintaining customer experience quality.”
The Challenges
- Wavelength’s legacy system, while functionally sound in core areas, lacked modern features and flexibility, limiting the team’s ability to scale operations efficiently.
- Reporting capabilities and access to data were restrictive, making it difficult to extract meaningful insights or customize views for users.
- Teams often worked outside the system due to its limitations, creating inefficiencies, data silos, and poor visibility across the recruitment lifecycle.
- Integrations for resume management, document control, and contract workflows were absent, increasing administrative burden and risk of error.
- The lack of a browser-based, intuitive interface made it difficult to work flexibly and efficiently- hindering collaboration and user satisfaction.
Wavelength needed a platform that would not only support day-to-day operations but also enable innovation and digital transformation across the business.
Hear What Our Customers Love About TargetRecruit!
Key Benefits
Scalability and Flexibility
TargetRecruit enables Wavelength to grow confidently into the digital age with a system that supports both immediate operational needs and long-term strategic goals. Its modular design allows the business to continuously innovate without being constrained by legacy technology.
Automation and Data Management
With advanced dashboards and automation tools, Wavelength has improved data quality and accessibility. Administrators can now clean and manage records efficiently, while teams benefit from greater visibility across the recruitment journey.
Enhanced User Experience
Teams report significantly higher engagement with the new system. The modern, browser-based interface makes it easier to navigate, multitask, and manage candidate or client interactions. Key features like “hot books” and real-time dashboards streamline user workflows and improve performance tracking.
Seamless Implementation and Support
TargetRecruit provided end-to-end implementation support—including a dedicated project manager, migrations team, and direct access to senior leadership. This hands-on partnership ensured a smooth transition and rapid adoption across the business.
Why TargetRecruit
Wavelength selected TargetRecruit, built on Salesforce, for its modern architecture, intuitive interface, and powerful out-of-the-box functionality. The ability to seamlessly manage resumes, documents, and contracts within one unified platform delivered immediate value to the business.
The decision was also driven by TargetRecruit’s deep configurability, automation tools, and real-time dashboards—giving teams access to insights previously out of reach. The platform’s browser-based interface allowed users to manage multiple workflows simultaneously, increasing productivity and efficiency.
Conclusion
By moving to TargetRecruit, Wavelength has empowered its teams with a scalable, modern recruitment platform that enhances both candidate and client journeys. The improved usability, automation, and data access have not only increased efficiency but positioned Wavelength as a future-focused leader in the healthcare recruitment space.
For recruitment businesses with complex needs and big ambitions, Wavelength strongly recommends exploring TargetRecruit.
